Who it is for

For those individuals wishing to apply for orphanhood benefits in cases where the deceased originator was covered by Community Regulations or a Bilateral Social Security Agreement.

What you can do

• Submit an Electronic Register application.
• Download and attach an application form.
• Attach documentation.

What you need to do it

• Fill in and attach the application form.
• Attach copies of all documents detailed in the instructions.
• Have software that enables you to fill in and save the application form to be attached.

Please note

If you are logging in with a Username + Password (permanent Cl@ve), in order to guarantee a higher level of security, you will be sent a code via SMS to the mobile number that you provided at the time of registration. You must enter this code in order to sign the communication in the electronic register.

The total size of the documents to be attached must not exceed 10 Mb.

The application form was initially designed to be submitted in paper at the Regional INSS Office, so there are references that do not correspond to the online service.

If you are acting as a representative, you must attach the standardised representation form, which can be found in the accompanying documents section, or any legally valid document that is proof of the representation.

The processing province is the one to which you wish to submit your application. The remarks section should only be completed when an application form is not attached.

Please note that there is a time limit on the online session and if this expires while you are completing the form, you will have to start a new session and complete any parts of the form that were not yet completed.

Next steps

Once the process has been completed, you will receive a “proof of receipt” in PDF format.

If you do not receive the confirmation message, or if you receive an error or failed sending message, you should resubmit the application at another time or use other channels.

The INSS will send the resolution of the application to the address of the interested party.