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Entry into force of the new Electronic Register of Social Security Powers of Attorney

On 2 April 2021 Order ISM/189/2021 of 3 March regulating the Electronic Register of Social Security Powers of Attorney came into force and, therefore, all powers granted prior to this date have been rendered null and void.
Access the completion of the new powers of attorney form if you have not already done so.

More information.

This service enables the management of notifications of administrative decisions between the Social Security Organisations and Bodies and companies and citizens.

  • The records issued by the Social Security General Treasury in matters of registering companies, worker affiliation, registration, deregistration and change of workers' contributions data, settlement, collection, penalties and appeals.
  • Resolutions issued by the Spanish National Social Security Institute.
  • The records and resolutions issued by the Social Marine Institute.

You can access your Notifications from the app and the website at My Citizen Folder and from the Single Enabled Electronic Address (DEHú)..

Order ISM/903/2020 of 24 September regulating electronic notifications and communications within the scope of the Social Security Administration, establishes the regulatory framework for online notifications and communications by the Social Security Administration.

Social Security also offers an additional channel to facilitate the management of large volumes of notifications. This channel is based on Web Services technology and allows authorised users to consult and sign Online Notifications through third party information systems. The end user accepts or rejects their notifications, not through the services offered by the Social Security at its e-Office, but through the information systems in place at its offices.

Access to the services made available to users in the e-Office and also to the web service can be made with a digital certificate, included in the list of allowed certificates, also complying with the rest of the technical requirements and configuring the browser for the use of electronic signature functionalities.

Access to the services can also be made through Cl@ve permanent (advanced level)*, which will be reinforced with single-use keys sent by the Social Security via SMS to the citizen's mobile phone. This will also be the system that enables access to a signature in the cloud.

Finally, if access is in your own name, i.e. if you wish to consult and sign only the notifications addressed to your name, you can access with avalid electronic certificate or permanent password, with a Mobile key (advanced level)*and in this case the signature will be made via the Signature without Certificate system.

Notifications containing special category personal data (such as health-related data) will only be accessible with an electronic certificate or permanent cl@ve.

* To use the Cl@ve system and the signature services in the cloud, citizens must first register in the system, either in person at one of the registry offices participating in the system, or online, using a recognised electronic certificate.

Modo de visualización: /
  • Consult and sign telematic notifications
  • Consult and modify the postal channel
  • Unassign / reassign RED authorised parties from receiving online notifications
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