Rate this page
Rate this content

Contenido principal

Regulations and Legislation < Go back

Regulations relating to the Notice Board

In accordance with article 132.4 of the consolidated text of the General Social Security Act, the publication of acts and communications which by law or regulation must be published on a noticeboard of announcements or edicts may be substituted or complemented by their publication on the e-Office website of the corresponding body.

Regulations on citizen identification and authentication systems

Pursuant to articles 9 and 10 of Law 39/2015 of 1 October on the Common Administrative Procedure of Public Administrations, in citizens' online access to public services,  different  forms of identification and authentication are provided for citizens in their online relations with public administrations, specifically, electronic signature systems forming part of the national identification document, advanced electronic signature systems forming part of recognised electronic certificates, and other electronic signature systems, such as the use of passwords chosen during prior user registration, providing information known by both parties or other non-cryptographic systems, under the terms and conditions that each competent public administration decides on in each case.

For their part, article 129.4 of the revised text of the General Law on Social Security, establishes that the Social Security Administration shall facilitate the exercise of rights, the submission of documents or the performance of any service or procedure by interested parties through the electronic means available at the Electronic Office of the Secretary of State for Social Security and Pensions or through other means that guarantee the verification of the identity of the interested party and the expression of their will and consent, under the terms and conditions established by the Secretary of State for Social Security and Pensions, a purpose to which Resolution of 25 May 2021 – enabling procedures and actions through phone and online channels using certain identification systems and regulates aspects relating to the filing of applications using electronic forms – responds.

Attached documentation
Attached documentation
document name Publication date
National Social Security Institute Resolution of 4 June 2014 approving identification and authentication systems for the public to deal with the National Social Security Institute online. (PDF, 160 Kb) 29/12/2015
Social Security General Treasury Resolution of 24 July 2014 which approves the identification, authentication and digital signature system for dealing with the TGSS online. (PDF, 4078 Kb) 29/12/2015
Social Security Treasury General Resolution of 24 July 2014, which defines the services which can be accessed through the identification and authentication systems. (PDF, 1322 Kb) 29/12/2015
Order PRE/1838/2014, of 8 October, publishing the Agreement of the Council of Ministers of 19 September approving Cl@ve, the shared Government platform for identification, authentication and electronic signature using agreed keys. (PDF, 183 Kb) 29/12/2015
Directorate of Information and Communications Technology Resolution of 14 December 2015, establishing the technical requirements necessary for developing and applying the Cl@ve system (PDF, 271 Kb) 21/08/2017
Resolución de 8 de marzo de 2023, de la SESSP, por la que se habilitan trámites y actuaciones a través de los canales telefónico y telemático mediante determinados sistemas de identificación y expresión de la voluntad y se regulan aspectos... (PDF, 221 Kb) 16/03/2023
Procedimientos, trámites y actuaciones accesibles mediante sistemas de identificación previstos en la resolución de 8 de marzo de 2023, de la Secretaría de Estado de la Seguridad Social y Pensiones y protocolo de aplicación (INSS) (PDF, 314 Kb) 11/12/2023

Conformity status

In accordance with Article 38 of Royal Decree 311/2022, of 3 May, regulating the National Security Scheme, in the field of Electronic Administration, the Public Law bodies and Entities shall publicise the declarations and certifications of compliance with the ENS on the corresponding Internet portals or electronic offices, in accordance with the provisions of the aforementioned Technical Security Instruction.

Regulations covering the creation of Offices

Royal Decree 203/2021, of 30 March, which approves the Regulation on the action and functioning of the public sector by electronic means, establishes that the electronic headquarters or associated electronic headquarters must make available to interested parties, among its minimum contents, the identification of the act or provision of creation, directly or by means of a link to its publication in the corresponding Official Gazette, as established in Article 11.1 (b).

The sixth additional provision of the aforementioned Royal Decree 203/2021 establishes that the electronic sites existing on the date of entry into force of this decree become electronic sites associated with the electronic site of the General State Administration, which is the site of the electronic General Access Point (PAGe), without the need to modify its instrument of creation.

Regulations on the Website

The Regulations regarding the Website can be accessed via the following link.

Regulations on the Electronic Register of Powers of Attorney

Article 5 of Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations provides that interested parties with capacity to act may act through a representative.

Article 6 stipulates that the General State Administration, the Autonomous Communities and Local Entities shall have a general electronic register of powers of attorney, in which at least those of a general nature granted apud acta, in person or electronically, to act before the Public Administrations must be registered. In addition, each Body may have its own electronic register of powers of attorney in which the powers of attorney granted for the performance of specific procedures before them are recorded.

In the specific sphere of the Social Security Administration, the possibility of acting through a representative and the need for this representation to be accredited are set out in article 129 of the consolidated text of the General Law on Social Security, approved by Royal Decree-Law 8/2015, of 30 October.

Regulations on the Electronic Register

Article 16.1 of Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations, states that each Administration shall have a General Electronic Register, in which the corresponding entry shall be made for any document submitted to or received by any administrative body, public body or entity linked or dependent on them.

Public bodies linked to or dependent on each Administration may have their own electronic register that is fully interoperable and interconnected with the General Electronic Register of the Administration on which it depends. The provisions setting up the electronic registers shall be published in the relevant official journal and their full text shall be available for consultation at the electronic access to the register. It also states that the electronic site for accessing each register will contain an updated list of the procedures that can be initiated there.

Regulation of electronic notifications and communications

Order ISM/903/2020, of 24 September,, which regulates electronic notifications and communications in the field of the Social Security Administration, establishes the regulatory framework for the practice of notifications and communications by electronic means directed by the Social Security Administration, in accordance with the provisions of article 5.2.e) of the consolidated text of the General Law on Social Security, approved by Royal Legislative Decree 8/2015, of October 30.  

Regulations on the creation of electronic seals

Law 40/2015, of 1 October, on the Legal Regime of the Public Sector, ,establishes in its article 42, that Public Administrations may use electronic seals of the Public Administration or body to identify them and authenticate the exercise of their competence in automated administrative procedures.

On the other hand, in accordance with article 19 of the Royal Decree 203/2021, of 30 March, which approves the Regulation of action and operation of the public sector by electronic means, the creation of electronic seals will be carried out by resolution of the Undersecretariat of the Ministry or head of the competent public body, which will be published in the corresponding Electronic Office and in which the minimum contents of the instrument of its creation must be stated.

Below is a list of the Social Security' s automated electronic seals . It can be used to check the validity and authenticity of the seals used by the Social Security.

Attached documentation

Legislation on automated electronic processing

An automated administrative action is understood to be any act or action carried out entirely by electronic means by a public administration, within the framework of an administrative procedure and in which a public employee has not intervened directly(art. 41.1 Law 40/2015, of 1 October, on the Legal Regime of the Public Sector).

By Resolution of the Director General of the Social Security General Treasury of 19 March 2014, the electronic seal of said entity was created for the identification and authentication of the exercise of competence in automated administrative actions.

Article 130 of the revised text of the General Law on Social Security, approved by Royal Legislative Decree 8/2015 of 30 October 2015, states that decisions may be adopted and notified automatically in affiliation, contribution and collection procedures. To this end, a Resolution of the Director General of the Social Security General Treasury shall previously establish the procedure or procedures in question and the competent body or bodies, as the case may be, for the definition of the specifications, programming, maintenance, supervision and quality control and, where appropriate, auditing of the information system and its source code. It shall also indicate the body to be held responsible for the purposes of a challenge.

Attached documentation
Attached documentation
document name Publication date
Resolución de 23 de febrero de 2016, del Instituto Nacional de la Seguridad Social, por la que se regula la tramitación electrónica automatizada de diversos procedimientos de gestión de determinadas prestaciones del sistema de la Seguridad Social (PDF, 202 Kb) 06/09/2023
Resolución 17 enero 2022, del ISM, se regula la automatización de ciertos actos y actuaciones en los procedimientos para el reconocimiento de determinadas prestaciones del Régimen Especial de la Seguridad Social de los Trabajadores del Mar (PDF, 230 Kb) 06/09/2023
Resolución 14 de febrero de 2023, Dirección General de la TGSS, se regula la tramitación electrónica automatizada de la emisión de certificados de estar al corriente en las obligaciones de Seguridad Social e informes de deuda pendiente (PDF, 206 Kb) 06/09/2023
Resolución 24 de abril 2023, Dirección General de la TGSS, se establece la tramitación electrónica automatizada de las reclamaciones de deuda y providencias de apremio en el procedimiento de gestión recaudatoria de recursos de Seguridad Social (PDF, 205 Kb) 06/09/2023
Resolución 27 de abril de 2023, Dirección General de la TGSS, se regula la tramitación electrónica automatizada de la emisión de las resoluciones derivadas de la tramitación de convenios especiales en el Sistema de la Seguridad Social (PDF, 202 Kb) 06/09/2023
Resolución 26 julio 2023, Dir. Gral. de la TGSS, se regula la tramitación electrónica automatizada de la emisión de resoluciones derivadas de trámites relativos a situaciones de inactividad trabajadores Sist. Esp. C A Agrarios ...(PDF, 162 Kb) (PDF, 162 Kb) 11/09/2023
Complementary Content
${loading}