Regulations relating to the Notice Board

In accordance with article 132.4 of the consolidated text of the General Social Security Act, the publication of acts and communications which by law or regulation must be published on a noticeboard of announcements or edicts may be substituted or complemented by their publication on the e-Office website of the corresponding body.

Regulations on citizen identification and authentication systems

Pursuant to articles 9 and 10 of Law 39/2015 of 1 October on the Common Administrative Procedure of Public Administrations, in citizens' online access to public services,  different  forms of identification and authentication are provided for citizens in their online relations with public administrations, specifically, electronic signature systems forming part of the national identification document, advanced electronic signature systems forming part of recognised electronic certificates, and other electronic signature systems, such as the use of passwords chosen during prior user registration, providing information known by both parties or other non-cryptographic systems, under the terms and conditions that each competent public administration decides on in each case.

For their part, article 129.4 of the revised text of the General Law on Social Security, establishes that the Social Security Administration shall facilitate the exercise of rights, the submission of documents or the performance of any service or procedure by interested parties through the electronic means available at the Electronic Office of the Secretary of State for Social Security and Pensions or through other means that guarantee the verification of the identity of the interested party and the expression of their will and consent, under the terms and conditions established by the Secretary of State for Social Security and Pensions, a purpose to which Resolution of 25 May 2021 – enabling procedures and actions through phone and online channels using certain identification systems and regulates aspects relating to the filing of applications using electronic forms – responds.

Conformity status

In accordance with Article 38 of Royal Decree 311/2022, of 3 May, regulating the National Security Scheme, in the field of Electronic Administration, the Public Law bodies and Entities shall publicise the declarations and certifications of compliance with the ENS on the corresponding Internet portals or electronic offices, in accordance with the provisions of the aforementioned Technical Security Instruction.

Regulations covering the creation of Offices

Royal Decree 203/2021, of 30 March, which approves the Regulation on the action and functioning of the public sector by electronic means, establishes that the electronic headquarters or associated electronic headquarters must make available to interested parties, among its minimum contents, the identification of the act or provision of creation, directly or by means of a link to its publication in the corresponding Official Gazette, as established in Article 11.1 (b).

The sixth additional provision of the aforementioned Royal Decree 203/2021 establishes that the electronic sites existing on the date of entry into force of this decree become electronic sites associated with the electronic site of the General State Administration, which is the site of the electronic General Access Point (PAGe), without the need to modify its instrument of creation.

Regulations on the Website

The Regulations regarding the Website can be accessed via the following link.

Regulations on the Electronic Register of Powers of Attorney

Article 5 of Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations provides that interested parties with capacity to act may act through a representative.

Article 6 stipulates that the General State Administration, the Autonomous Communities and Local Entities shall have a general electronic register of powers of attorney, in which at least those of a general nature granted apud acta, in person or electronically, to act before the Public Administrations must be registered. In addition, each Body may have its own electronic register of powers of attorney in which the powers of attorney granted for the performance of specific procedures before them are recorded.

In the specific sphere of the Social Security Administration, the possibility of acting through a representative and the need for this representation to be accredited are set out in article 129 of the consolidated text of the General Law on Social Security, approved by Royal Decree-Law 8/2015, of 30 October.

Regulations on the Electronic Register

Article 16.1 of Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations, states that each Administration shall have a General Electronic Register, in which the corresponding entry shall be made for any document submitted to or received by any administrative body, public body or entity linked or dependent on them.

Public bodies linked to or dependent on each Administration may have their own electronic register that is fully interoperable and interconnected with the General Electronic Register of the Administration on which it depends. The provisions setting up the electronic registers shall be published in the relevant official journal and their full text shall be available for consultation at the electronic access to the register. It also states that the electronic site for accessing each register will contain an updated list of the procedures that can be initiated there.

Regulation of electronic notifications and communications

Order ISM/903/2020, of 24 September,, which regulates electronic notifications and communications in the field of the Social Security Administration, establishes the regulatory framework for the practice of notifications and communications by electronic means directed by the Social Security Administration, in accordance with the provisions of article 5.2.e) of the consolidated text of the General Law on Social Security, approved by Royal Legislative Decree 8/2015, of October 30.  

Regulations on the creation of electronic seals

Law 40/2015, of 1 October, on the Legal Regime of the Public Sector, ,establishes in its article 42, that Public Administrations may use electronic seals of the Public Administration or body to identify them and authenticate the exercise of their competence in automated administrative procedures.

On the other hand, in accordance with article 19 of the Royal Decree 203/2021, of 30 March, which approves the Regulation of action and operation of the public sector by electronic means, the creation of electronic seals will be carried out by resolution of the Undersecretariat of the Ministry or head of the competent public body, which will be published in the corresponding Electronic Office and in which the minimum contents of the instrument of its creation must be stated.

Below is a list of the Social Security' s automated electronic seals . It can be used to check the validity and authenticity of the seals used by the Social Security.

• Social Security electronic seal - issued by the Spanish Royal Mint (AC Public Sector) (.cer file)
• Electronic seal of the Social Marine Institute - issued by the Spanish Royal Mint (AC Public Sector) (.cer file)
• Electronic seal of the Spanish National Social Security Institute - issued by the Spanish Royal Mint (AC Public Sector) (.cer file)
• Electronic seal of the Social Security General Treasury - issued by the Spanish Royal Mint (AC Public Sector) (.cer file)
• Electronic seal of the Social Security Public Accounts Department - issued by the Spanish Royal Mint (AC Public Sector) (.cer file)

Normativa relativa a la tramitación electrónica automatizada

Se entiende por actuación administrativa automatizada cualquier acto o actuación realizada íntegramente a través de medios electrónicos por una Administración pública, en el marco de un procedimiento administrativo y en la que no haya intervenido de forma directa un empleado público (art. 41.1 Ley 40/2015, de 1 de octubre, de Régimen Jurídico del Sector Público).

El artículo 130 del texto refundido de la Ley General de la Seguridad Social, aprobado por el Real Decreto Legislativo 8/2015, de 30 de octubre señala que podrán adoptarse y notificarse resoluciones de forma automatizada en los procedimientos de afiliación, cotización y recaudación. A tal fin, mediante Resolución del Director General de la entidad que corresponda se establecerá previamente el procedimiento o procedimientos de que se trate y el órgano u órganos competentes, según los casos, para la definición de las especificaciones, programación, mantenimiento, supervisión y control de calidad y, en su caso, auditoría del sistema de información y de su código fuente. Asimismo, se indicará el órgano que debe ser considerado responsable a efectos de impugnación.