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Return of undue payments under the General Scheme and Similar < Go back
Through this service you may request, via the Electronic Register, the full or partial refund of the payments made by error in the terms and scenarios set out in the regulations of the General Scheme and Similar.
Who it is for
Companies included in the General Scheme and Similar.
What you can do
- Submit an Electronic Register application.
- Attach documentation.
What you need to do it
- Fill in the electronic form (You do not need to attach the TC13/1 form).
- Attach, where appropriate, the documents accompanying the application.
Please note
Completion of this online form substitutes the current TC form. 13/1 in PDF format.
If you are logging in with a Username + Password (permanent Cl@ve), in order to guarantee a higher level of security, you will be sent a code via SMS to the mobile number that you provided at the time of registration. You must enter this code in order to sign the communication in the electronic register.
You can also optionally attach the following documentation:
- Documentation providing evidence of right to the refund: sentences, payslips, administrative decisions, etc..
- Document of power of attorney to act on behalf of a third party. It must be attached if you are acting on behalf of a third party.
The right to reimbursement expires four years after the day following the payment of the contributions, except for benefits in the contribution that have not been deducted in the terms established by regulations, for reasons not attributable to the Administration, which expire three months after the date of the presentation on which the respective benefits should have been deducted.
The attached documents must not exceed 10 Mb.
Next steps
Once the process has been completed, you will receive a “proof of application” in PDF format.
If you do not receive the confirmation message or you receive an error or transmission failure message, you must submit the documentation at another time or through other means.
To consult active requests go to:
To access this service check you have the necessary technical requirements.
Access to this service will be enabled only when you identify yourself as a natural person or entity
Social Security Website
Social Security Enquiries Mailbox
Card payment of debts
RED System/Direct Settlement System
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