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Payment of debts by credit card < Go back

This service allows you to use a debit or credit card to pay all debts to the Social Security for voluntary payment not made within the required period, debts of enforced payment and debts that have been the subject of debt claims.

About this procedure

Who it is aimed at

Debtors to the Social Security, whether citizens or employers.

What does it allow you to do

Using this service you can pay the following types of debt with a credit or debit card:

  • Debt settlements,
  • Debt claim,
  • Settlement report,
  • Enforcement order,
  • Enforcement proceeding,
  • The amount of payments that may not be deferred regarding postponement cases, and also amounts for at least one third of the deferrable debt for postponements under 250,000 euros that are exempt from providing a guarantee pursuant to Article 33.4.b) of the General Social Security Collection Regulation.
  • Instalments of returned undue benefit payments.

On completing payment, you will receive a receipt that will have the same effect as if payment had been made at the Social Security Treasury General.

Using this service is free, with no added commission or charge.

What you need to do it

  • Certificate of debt or certificate of income. You must indicate the reference or case number  and the account number indicated on the document.
  • A credit or debit card and its relevant security details (password, PIN, etc.).

To be taken into account

Once all the information required for the payment and the final amount have been filled out, click on the "Pay" button which appears at the bottom of the screen.

To ensure secure payment, the user must enter the data required by the bank that issued the card (secret key sent by SMS to the mobile of the card holder, PIN + NIF, PIC or secret ID key provided by the issuing financial entity to the card holder)"

  • You must make sure you go to the correct payment address "https://mediospago.bbva.com", to ensure secure access to this service.

  • Payment requirements: the following details must be entered correctly:
    • Surname(s) and first name of the debtor or registered name of the debtor company.
    • NIF/NIE of the debtor.
    • Case reference number.
    • Account number/IBAN: this must include all the digits of the account stated on the debt or payment document. You must subsequently check that the details on screen match those on the debt or payment document.

  • Proof of payment: after completing the payment operation you will see a receipt for the transaction completed on the screen; this will be your proof of payment. Don’t forget to print it or save the PDF file.

    The receipt shall have the same effect for those responsible for payment as if the payment had been made to the Social Security General Treasury; consequently, they shall be released from their obligation to the General Treasury on the payment date indicated on said receipt, for the amount stated therein, unless the payment is made between 11:05 p.m. and midnight, in which case it will take effect on the day following the date indicated on the receipt.

    The following information will be detailed in the proof of payment issued:
     
    • Bank account/IBAN: number of the account into which the payment has been made.
    • Surname(s) and first name of the debtor or registered name of the debtor company.
    • NIF / NIE of the debtor.
    • Reference or case number.
    • Transaction ID. Unique numerical code that identifies each of the payment transactions carried out and can be used to track and monitor said transactions.
    • Quantity: this is the sum of the payment made using a debit or credit card.
    • Date and time: day of the payment transaction including the hour, minute and second.
    • Transaction result: when the transaction has been completed successfully, the following will appear on the proof of payment: “The payment has been made successfully".
       
  • Payment effect: Any payment made by debit or credit card via this Service shall be deemed to have been made on the date shown on the payment receipt generated upon completion of the transaction, unless the transaction takes place between 11:05 p.m. and midnight, in which case the payment shall be deemed to have been made on the following day, regardless of the date shown on the receipt.

To access this service check you have the necessary technical requirements.

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