You can use this service to apply via the Electronic Register for benefits for family members.
For all citizens.
If you are logging in with a Username + Password (permanent Cl@ve), in order to guarantee a higher level of security, you will be sent a code via SMS to the mobile number that you provided at the time of registration. You must enter this code in order to sign the communication in the electronic register.
The total size of the documents to be attached must not exceed 10 Mb.
The application form was initially designed to be submitted in paper at the Regional INSS Office, so there are references that do not correspond to the online service.
If you are acting as a representative, you must attach the standardised representation form, which can be found in the accompanying documents section, or any legally valid document that is proof of the representation.
The processing province is the one to which you wish to submit your application. The remarks section should only be completed when an application form is not attached.
Please note that there is a time limit on the online session and if this expires while you are completing the form, you will have to start a new session and complete any parts of the form that were not yet completed.
Once the process has been completed, you will receive a “proof of receipt” in PDF format.
If you do not receive the confirmation message, or if you receive an error or failed sending message, you should resubmit the application at another time or use other channels.
The INSS will send the resolution of the application to the address of the interested party.
Consult the processing status of the application through the service What is the status of my benefit?
To access this service check you have the necessary technical requirements.
El acceso a este servicio estará habilitado únicamente cuando se identifique como persona física o entidad
|document name||Publication date|
|Widow/Widower's, Orphanhood and Family member's pensions (PDF, 3974 Kb)||20/06/2022|
|Standard representation form (PDF, 2387 Kb)||29/03/2022|
|Certificate of wages for professional contingencies (3AT23) (PDF, 2622 Kb)||25/06/2020|