This service makes it possible to request, by electronic register, for a welfare benefit in the cases covered by current legislation, were unemployment contingency payments are made.
Employees under the Special Scheme for Seafarers or their authorised persons/representatives.
If you are logging in with a Username + Password (permanent Cl@ve), in order to guarantee a higher level of security, you will be sent a code via SMS to the mobile number that you provided at the time of registration. You must enter this code in order to sign the communication in the electronic register.
The relevant Provincial Directorate of the ISM will require originals of the necessary documents.
To act on behalf of a third party, you must have a power of attorney registered in the Electronic Power of Attorney Registry that allows you to carry out this procedure. If you do not have a valid power of attorney in the aforementioned register, you must provide proof of representation by attaching the standard form of representation that can be downloaded for completion in the "attached documentation" section, or by attaching any other legally valid document that provides a reliable record of this.
The total size of the documents to be attached must not exceed 10 Mb.
Once the process has been completed, you will receive a “proof of receipt” in PDF format.
If you do not receive the confirmation message, or if you receive an error or failed sending message, you should resubmit the application at another time or use other means.
Resolution of the application and notification thereof to the interested party and, where appropriate, to their representative.
You can get information on the status of your application by telephone or by going to the Provincial or Local Directorate of the Social Marine Institute.
To access this service check you have the necessary technical requirements.
El acceso a este servicio estará habilitado únicamente cuando se identifique como persona física o entidad
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