For all citizens and companies that want to or must interact with Social Security via the Internet.
This is a website enabling members of the public and companies to manage their Social Security procedures online, and is fully owned, managed and administered by Social Security, the administrative body, for exercising its responsibilities.
Communication between the citizen/company and the eOffice is secure. All information transferred is encrypted, and electronic certificates guarantee the identity of both parties. Personal data sent via the Internet are encrypted and, once they are saved in the Social Security systems, we use the means necessary to protect them according to the Organic Law on Personal Data Protection and its implementing regulations.
You can access the eOffice and process procedures 24 hours a day/365 days a year*. It is important to note that for procedures with deadlines, those completed on non-working days will count as from the next working day.
*Some eOffice services may not be available during certain times due to technical maintenance.
To calculate the deadlines of any procedure, the official date and time of the eOffice and not those of the computer used will have legal effect. For this purpose, we will use the end of the procedure, when the person signs the request and/or documents and receives the relevant receipt from the Register.
You can go to the "Official date and time" section from the bottom menu on the eOffice homepage.
Yes, procedures processed via the eOffice have the same validity as those processed in person.
The RSS Social Security e-Office Updates feed can be added to the browser. (To subscribe, click on "Subscribe to this feed"). The RSS system (Rich Site Summary / Really Simple Syndication) allows you to easily receive the information published in the Social Security e-Office at no cost.
The Social Security Electronic Register for Applications is only available for submitting applications related to the procedures listed in Appendix I of the current resolution, which are addressed to Social Security bodies.
The description includes the information necessary for submitting an application. The list of all procedures you can apply for through the Electronic Register can be found in the Appendix to the Resolution published in the section Regulations and Legislation / Electronic Register Regulations.
Once the procedure is processed, the user will see a register number and date on the screen, and will receive an attached PDF document with the request receipt and signature of the server that guarantees that the transaction has been processed correctly. This same message is sent by e-mail to the address provided. If you do not receive this confirmation message or, where appropriate, you receive an error or faulty transfer message, you must submit the request at another time or using other means.
An electronic signature is a series of data, in electronic format, assigned or associated with others and that can be used to identify the signatory. It is a string of characters generated with a mathematical algorithm, obtained using variables such as the private key and digital fingerprint of the text to be signed so as to ensure the identity of the signatory and integrity of the message.
The verification service for signatures and certificates can validate the various PDFs signed by Social Security, whether it is by the TRACI@ss service, Social Security Online Notifications (NOTESS) or any other service issuing a PDF signature, as long as the signatures follow PDFSignature standards. It can also validate other documents in XML and binary format as long as they comply with CAdES standards.
Currently only the Certificate of having paid Social Security contributions.
CEA is an Electronic Code of Authenticity used for validating the authenticity of documents issued by Social Security using this code. To check its authenticity, the Service for document integrity verification is available in which you must enter the Document Verification Code, the date of the CEA code generation and its groups required by the application, without the need for a digital certificate.
To access these services you need to notify the General Treasury of the Social Security of a mobile telephone number for communications through the Telephone and email communication service, available with a digital certificate, or by visiting a Social Security Administration office.
It is also necessary that the data requested in the authentication form exactly match those registered in the Social Security Database, as well as meeting the other technical requirements.
When the request is made, a reference number is generated that should be saved in order to view the status of the report, which can be accessed at "Check Report request status" by filling in your identification data and the reference number.
This service shall indicate whether the employment history report has been sent or not. The reason that it has not been sent is that the address provided in the request does not correspond to the one in the Social Security database (for security reasons the report is not sent); to solve this problem, you should visit an administration office and update your address. You can access the change address service if you have a digital certificate or a user account/password, and also generate your employment history report online if you wish.
In the e-Office you can become affiliated, disaffiliated or change data in the special self-employed worker scheme in two ways:
Depending on the contribution scheme, two services are offered allowing you to obtain a report with the contribution basis/payments made over a given period.
You can obtain this report in one of two ways:
You can perform these processes through the Electronic Register, keeping in mind that two processes are needed:
The documents to attach and the procedure are detailed in the services. Forms must be completed and attached. Consult possible problems in saving the PDF of the form in "Technical Questions" in this section.
Once an application has been submitted via the TESOL, you can consult its progress using the "What is the status of my benefit?" service. Applications submitted via TESOL are automatically registered on the Social Security systems; however, the attached documentation must be subsequently verified by an agent. Therefore, the information provided by the "What is the status of my benefit?" service is as follows:
From 17 September 2016 onwards, you will no longer be able to access e-Office services with a SILCON certificate. To access e-Office services, users can use the other forms of access available. You can consult the information on Digital certificates for details of those issued by the Social Security and those accepted by other Certification Authorities, as well as theList of accepted certificates.
If you are a RED system user, go to the information available on the Website.