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FAQs

Queries and Procedures

1. General queries

How do I make a query?

If you cannot find what you are looking for on the Social Security page or if you have any questions, see ISSA,  our assistant.

If you still need help, you can send us your question through the Social Security enquiries mailbox. We will respond as soon as possible.

In addition, we will attend you from Monday to Friday:

  • At 901 50 20 50 from 8:30 to 18:30, for queries on Social Security affiliation, contributions and payment of debts.
  • At 901 16 65 65 from 9:00 to 20:00, for queries on pensions and financial benefits.

2. Special procedures and formalities


  1. . What services do I have access to?
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