This is a service providing you with online access to notifications that up to now were sent by post.
Parties for whom online notification is not compulsory by regulatory provision can voluntarily choose to receive online notification through the Voluntary Subscription Service.
The parties for whom this form of notification is compulsory and had subscribed through the Voluntary Subscription Service prior to the entry into force of Order ESS/485/2013 of 26 March, which regulates online notifications and communications in the area of Social Security, shall continue to receive their notification by these means so long as they remain subscribed to this service, until such time as their inclusion is made compulsory.
In the case of parties for whom this notification system is compulsory:
In all cases, notifications will be made available to the responsible party who must receive them and the authorised party assigned at any given moment to manage the main Contribution Account Code or the NAF, where applicable, in the RED system. However, the responsible parties may choose to be the sole recipients of the notifications, removing this function from the Authorised RED user through the e-Office service provided for this purpose.
On the other hand, if the party responsible wants a third party other than the Authorised RED user to also receive their notifications, they can process this request through the Online Representative Register (REAT), available in the e-Office.
In any case, there may only be one more notification recipient in addition to the responsible party, either the Authorised RED user or the representative.
In the case of a party that voluntarily subscribes to online notifications:
The responsible party will always be the notification recipient. If the latter wishes to appoint a third party as an additional recipient of their notifications, they can process this request through the Electronic Representative Register (REAT), available in the e-Office.
A third party cannot act on behalf of a company or citizen to formalise the subscription to the Electronic Notification Service, although they can act as a receptor. By means of the Electronic Register of Telematic Power of Attorney (REAT) it is possible to appoint a third party to receive notifications by electronic means. In all cases, this power of attorney must only be granted to an individual or legal person.
The legal effects will be implemented once the notification has been accepted/refused, regardless of whether it is done by the company itself, the Authorised party RED, the legal representative or it is automatically refused as a consequence of failing to access its contents within 10 days.
The collection actions of the Social Security Treasury General subject to online notification are as follows:
Gradually, different Social Security actions and procedures will be added to this online notification system, on dates set by resolutions of the Secretariat of State for Social Security.
There are two procedures for receiving Online Notifications. Each procedure is associated with certain regimes and special systems included in the Social Security System.
The procedures are:
|General Regime and Special Systems||General Regime|
Special System for Fruit, Vegetables and Processed Fruit and Vegetables
Special System for Handling and Packaging Fresh Tomatoes for export
Special System for Intermittent Permanent Employees of cinemas, dance halls and discos
|Special System for Intermittent Permanent Employees of market survey and public polling companies|
|Extraordinary Accommodation Services|
|Special System for Employed Agricultural Workers|
Sea workers (as employees)
Agricultural companies (expired)
Medical assistance agreement
|General Regime and Special Systems||Football Players (expired)|
Special Agricultural System (Inactivity)
|Special System for the Resin Industry|
|Special System for Domestic Employees|
|Household (permanent/intermittent, expired)|
Agricultural (as employees inactivity/self-employed, expired)
Book Authors and Writers
Sea workers (self-employed, cease of activity)
Self-employed Workers in the Special System for Agricultural Workers (SETA)
School Insurance, Various Resources and Special Agreements
Recipients can access the content of notifications and sign them through the notification consultation and signing service. The Social Security Administration provides online notifications through the e-Office appearance system in SEDESS
Once the notification or communication is made available in SEDESS, the interested party must access it within 10 calendar days. If this ten-day period passes without the content being accessed, it will be understood to be rejected, the notification process will be deemed complete and the procedure will continue.
From now onwards, and during the next two years, notifications will be shown in the Notification History feature, integrated within the Notification consultation and signature service. In this section it is only possible to consult documents and their statuses, not their signatures, and therefore accessing the notifications in this way does not have any legal impact.
It is recommendable that at least once every ten days you access the Electronic Office to check whether there are any notifications available.
Notifications that are no longer available on the e-Office (SEDESS) for signing, in cases when the period of ten calendar days for accessing their content has already passed, may be consulted via the Notification History feature, integrated within the Online notification consultation and signature service.
The Notification history feature only allows users to search for and consult notifications published on the SEDESS within the past two years. In this section it is only possible to consult documents and their statuses, not their signatures, and therefore accessing the notifications in this way does not have any legal impact.
If you would like to obtain notifications on information received on a date prior to this two-year period, you will need to go in person to a Social Security Office.
As a courtesy to users, the Social Security Treasury General will send notices informing them that notifications are available in the e-Office.
To parties for whom online notification is compulsory:
To parties that have voluntarily subscribed to receive online notifications:
In order to receive these notices, the company and the representative must provide their contact details through the Telephone and E-mail Communication Service available in the e-Office or the Online Representative Register (REAT) respectively.
It is important that the company provides its details and not those of the Authorised RED user as the latter will also receive the notices concerning notifications being available in the Office through another channel.
Within one month from the day after the party to whom the obligation applies is notified by resolution that they are included in the online notification system.
Subscribing or unsubscribing will take effect 24 hours after the interested party makes the request.
The interested party can carry out one operation per day, either subscribing or unsubscribing. For example, if you subscribe to any given procedure, the system will not allow you to unsubscribe from this procedure until 00:00 the following day.
In the case of a party for whom online notification is compulsory, no additional prior procedure will have to be carried out. You will start to receive your notification electronically within one month from the day following the date of notification of inclusion.
In the case of a party for whom online notification is not compulsory, first they must subscribe to the procedures for which they wish to receive this type of notification. This can be done through the Voluntary Subscription Service available in the Social Security e-Office.
There are three reasons why this message could appear:
Through the Procedure Subscription Consultation Service available in the Social Security e-Office.
There are two options:
The Online Representative Register (REAT) establishes the procedures and categories you can appoint a third party to do on your behalf, including receiving online notifications.
Access to the signing process requires installation of a single Java runtime environment. You must check to ensure there is not more than one installed as this could cause conflicts between the versions and the application will not work.
You can check the valid Java runtime environments in the "technical requirements" link in "My Notifications" in the Social Security e-Office.
If you have problems when trying to sign, firstly you should check your computer software complies with the technical requirements, then you should review the manual for configuring browsers to use electronic signatures , which details the necessary configuration and the most common problems with signatures.
Check the frequently-asked questions. If the issue persists, please call 901.50.20.50 (option 2)