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FAQs

General questions

  1. 1. Who is this service for?
  2. 2. What is the Social Security e-Office?
  3. 3. What services or procedures can I use?
  4. 4. Is it safe to use eOffice services?
  5. 5. When can I use the eOffice?
  6. 6. What date and time is used to calculate deadlines?
  7. 7. Are procedures processed in the eOffice equally as valid as those processed in person?
  8. 8. How can I find out about e-Office news?
  9. 9. What is the Electronic Register for Applications?
  10. 10. How can I access procedures through the Electronic Register?
  11. 11. How can I tell if a procedure has been processed successfully?
  12. 12. What is an electronic signature?
  13. 13. What documents issued by Social Security can be verified by the Verification service for signatures and certificates?
  14. 14. What PDF documents issued by Social Security can be verified by the Verification Service for reports using fingerprints?
  15. 15. What is a CEA code and how I can verify the authenticity of a document with this code?
  16. 16. Why can't I access SMS services?
  17. 17. I requested an Employment History Report without a digital certificate and it was not sent to my home. Why?
  18. 18. Can I become affiliated/disaffiliated as a self-employed worker?
  19. 19. How can I find out my Social Security contributions?
  20. 20. Can I become affiliated/disaffiliated or change data for a home worker?
  21. 21. What information does the service provide me with? What is the status of my benefit? after submitting my application over the TESOL system?
  22. 22. On the end of the SILCON certificate in the e-Office
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