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New features

  • 29 May 2020

    The Minimum Vital Income application period begins on 15 June 2020

    In order to allow time for interested parties to gather the necessary information and documentation and to avoid loss of rights, applications submitted during the first three months of the benefit shall, if approved, have economic effects from 1 June 2020. Please note that due to the health situation, Social Security Assistance and Information Centres are closed to the public, so as of 15 June 2020 we recommend that you use the Social Security electronic office online services to submit applications.

  • 27 April 2020

    Request for a COVID-19 Moratorium or RETA low income base due to pluriactivity

    The low income base due to pluriactivity RETA Request service has been updated. From 1 May, you will also be able to apply for the moratorium anticipated in Royal Decree-Law 11/2020 due to the COVID-19 crisis.

  • 27 April 2020

    Request for a COVID-19 Moratorium or REM low income base due to pluriactivity

    The low income base due to pluriactivity REM Request service has been updated. From 1 May, you will also be able to apply for the moratorium anticipated in Royal Decree-Law 11/2020 due to the COVID-19 crisis.

  • 07 April 2020

    COVID-19. Electronic certificates expired since 14 March

    Due to the exceptional circumstances arising from COVID-19, supported electronic certificates that have expired as of 14 March 2020, the date of entry into force of the state of emergency, may continue to be used for e-Office services. We are gradually making the necessary technical adaptations to make this possible for all the e-Office services. We apologise for any inconvenience while completing this adjustment.

  • 07 April 2020

    SMS access update. You do not need to know your Social Security Number to access.

    Some electronic Social Security services allow access via SMS. Until now, information relating to your Social Security Number was required. In order to facilitate the user's use of electronic services, the requirement to report this information has been eliminated, maintaining identity verification with simple information, DNI or NIE and date of birth, in addition to the introduction of a code sent to the mobile phone number that you have provided to Social Security.

  • 16 March 2020

    Covid-19 measures. Social Security closes face-to-face support at its offices.

    From Monday, 16 March, the INSS, ISM and TGSS offices will not be attending the public. This is an extraordinary measure which seeks to comply with the indications of the health authorities. Citizens may carry out more urgent procedures via the e-Office and the Electronic Registry. Social Security will continue to work to ensure the protective action of the system and citizens' rights.

  • 12 March 2020

    New Retirement Calculator service for authorised persons

    Through this service a third party will be able to access and use the retirement calculator on behalf of an interested party, provided that he or she is authorised to do so.

  • 04 November 2019

    Improvements to ‘Make an Appointment for Pensions and Other Benefits’

    The available services for making an appointment for Pensions and Other Benefits have been simplified.

  • 03 October 2019

    New service: Filing of other documents, applications, and communications (Social Security General Treasury)

    This service enables you, either in your own name or on behalf of another person, to present written documents, applications and communications to the Social Security General Treasury for which there is no specific presentation service on the Social Security e-Office.

  • 03 October 2019

    New service: Birth and Care of a Minor Benefit (REM)

    You can use this service to apply via the Electronic Register for Birth and Care of a Minor benefit, to enjoy the applicable work leave period for birth, adoption, custody for adoption, and permanent fostering or temporary fostering for a period over one year.

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