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    The current accessible Electronic Office

    Declaration of Accessibility

    The Ministry of Labour, Migration and Social Security – Secretary of State for Social Security has committed to making their website available in accordance with Royal Decree 1112/2018 of 7 September on accessibility of websites and applications for public sector mobile devices, published in the Official State Gazzette on 19 September 2018. This Royal Decree transposes the (EU) Directive 2016/2012 of the European Parliament and Council.
    The European Directive follows EN 301 549 “Accessibility requirements for products and services TIC” rules, which is itself an adaptation of the Web Content Accessibility Guidelines (WCAG 2.1) of the W3C.

    This accessibility declaration applies to the website https://sede.seg-social.gob.es.
     

    Compliance Status

    This website is in partial compliance with Royal Decree 1112/2018. The aspects of non-compliance are detailed below.
     

    Non-accessible content

    The content collected below is not accessible for the following reasons

    1. It does not conform with Royal Decree 1112/2018.
      • Incorrect marking of decorative images [requirement number 9.1.1.1 Non-textual content of EN 301549 v2.1.2 – 2018].
      • There are occasional errors in some of the semantic marking tags, such as incorrect nesting of elements, paragraph marking, lack of hierarchical structure without heading jumps, absence of description and table structuring [requirement number 9.1.3.1 Information and relations of EN 301549 v2.1.2 – 2018].
      • Problems with Javascript dependent events and in certain navigation elements not accessible via keyboard or screen reader [requirement number 9.2.1.1 Keyboard EN 301549 v2.1.2 - 2018].
      • Improper or ill-defined link description [requirement number 9.2.4.4 Link purpose of EN 301549 v2.1.2 – 2018].
      • HTML and CSS processing error [requirement number 9.4.1.1 Processing of EN 301549 v2.1.2 – 2018].
      • Keyboard focus not visible [requirement number 9.2.4.7 Visible focus  of EN 301549 v2.1.2 – 2018].
      • Identification of elements solely by colour or by some sensory characteristic [requirement number 9.1.4.1 Use of colour and 9.1.3.3 Sensory characteristics of EN 301549 v2.1.2 – 2018].
      • Insufficient colour contrast in title sections [requirement number 9.1.4.3 Contrast of EN 301549 v2.1.2 – 2018].
      • Incorrect keyboard focus order in the main menus of the mobile version or in interaction graphics [requirement number 9.2.4.3 Focus order of EN 301549 v2.1.2 – 2018].
      • Use of absolute measurements in sources [requirement number 9.1.4.4 Change in text size of EN 301549 v2.1.2 – 2018].
      • Incorrect use of WAI-ARIA roles and states in components such as tab panels, navigation trees, accordions, etc, [requirement number 9.4.1.2 Name, function, value of EN 301549 v2.1.2 – 2018].
    2. Disproportionate load: Not applicable
    3. Content that does not fall within applicable legislation.
      There may be office archives in PDF or other forms published before 20 September 2018 that partially comply with the accessibility requirements.
       

    Preparation of the current declaration of accessibility

    The current declaration was prepared on 25 March 2019.

    Final draft of the declaration: 25 March 2019.

    The method employed for the preparation of the declaration was a self-assessment carried out by the organisation itself. The user agents and support products used for this self-assessment were: Internet Explorer 11, Chrome version 72 and NVDA 2018.2.1 screen reader.

     The Social Security e-Office website has been designed and revised under the promise of providing an accessible website since 2003; since then, periodical checks have been made to verify the fulfilment of accessibility requirements.

    The current version of the Social Security e-Office website launched in April 2016, and relevant accessibility had previously been revised according to present legislation at that time.

    As well as internal validations, this website is periodically checked by the Observatory of Electronic Administration (OBSAE).
     

    Observations and contact information

    You can communicate topics relating to accessibility requirements (Article 10.2.a) of RD 1112/2018) for example:

    • let us know about a possible incompliance on the part of this website
    • communicate other content accessibility difficulties
    • make any other queries or suggestions for improvement relating to website accessibility

    via the following email address: gabinete.comunicacion.mtin@seg-social.es

    Any communication will be received and handled by the Secretary of State for Social Security.

    Accessibility evaluations carried out up to the established date of the current declaration are based on WCAG 2.0 criteria. The established objective is to meet all level A and AA WCAG 2.1 requirements, along with certain level AAA requirements considered relevant for the improvement of the citizen’s experience when using the site.

    Application process

    The claims procedure taken from Article 13 of Royal Decree 1112/2018 will take effect on 20 September 2020.

    Optional content

    The website is designed to be visually responsive, which is why it is optimal on tablets and mobile devices.

    How to navigate this site Keyboard shortcuts

    How to navigate this site Keyboard shortcuts

    Described below are the keyboard shortcuts for the Social Security  Electronic Office , to help you navigate more easily.


    ShortcutAccess
    0

    Home

    1

    Citizens

    2

    Companies and Professionals

    3

    Administrations and Mutual Societies

    4

    My electronic office

    5

    Registry

    6

    Notice board

    7

    Suggestions and Complaints

    8

    Menu of Services

    9

    Navigation

    g

    FAQ

    w

    Office Map

    b

    Accessibility

    n

    Regulations and Legislation

    q

    Technical Requirements

    l

    Digital Certificates

    y

    Official Date and Time

    or

    Legal Notice

    k

    RSS


    The use of keyboard shortcuts depends on the browser being used. The most popular browsers use the following key combinations:

    Internet Explorer: ALT + shortcut; and then press ENTER
    Mozilla Firefox: ALT + SHIFT + shortcut
    Google Chrome: ALT + shortcut

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