The Ministry of Labour, Migration and Social Security – Secretary of State for Social Security has committed to making their website available in accordance with Royal Decree 1112/2018 of 7 September on accessibility of websites and applications for public sector mobile devices, published in the Official State Gazzette on 19 September 2018. This Royal Decree transposes the (EU) Directive 2016/2012 of the European Parliament and Council.
The European Directive follows EN 301 549 “Accessibility requirements for products and services TIC” rules, which is itself an adaptation of the Web Content Accessibility Guidelines (WCAG 2.1) of the W3C.
This accessibility declaration applies to the website https://sede.seg-social.gob.es.
This website is in partial compliance with Royal Decree 1112/2018. The aspects of non-compliance are detailed below.
The content collected below is not accessible for the following reasons
The current declaration was prepared on 25 March 2019.
Final draft of the declaration: 25 March 2019.
The method employed for the preparation of the declaration was a self-assessment carried out by the organisation itself. The user agents and support products used for this self-assessment were: Internet Explorer 11, Chrome version 72 and NVDA 2018.2.1 screen reader.
The Social Security e-Office website has been designed and revised under the promise of providing an accessible website since 2003; since then, periodical checks have been made to verify the fulfilment of accessibility requirements.
The current version of the Social Security e-Office website launched in April 2016, and relevant accessibility had previously been revised according to present legislation at that time.
As well as internal validations, this website is periodically checked by the Observatory of Electronic Administration (OBSAE).
You can communicate topics relating to accessibility requirements (Article 10.2.a) of RD 1112/2018) for example:
via the following email address: email@example.com
Any communication will be received and handled by the Secretary of State for Social Security.
Accessibility evaluations carried out up to the established date of the current declaration are based on WCAG 2.0 criteria. The established objective is to meet all level A and AA WCAG 2.1 requirements, along with certain level AAA requirements considered relevant for the improvement of the citizen’s experience when using the site.
The claims procedure taken from Article 13 of Royal Decree 1112/2018 will take effect on 20 September 2020.
The website is designed to be visually responsive, which is why it is optimal on tablets and mobile devices.
Described below are the keyboard shortcuts for the Social Security Electronic Office , to help you navigate more easily.
Companies and Professionals
Administrations and Mutual Societies
My electronic office
Suggestions and Complaints
Menu of Services
Regulations and Legislation
Official Date and Time
The use of keyboard shortcuts depends on the browser being used. The most popular browsers use the following key combinations:
Internet Explorer: ALT + shortcut; and then press ENTER
Mozilla Firefox: ALT + SHIFT + shortcut
Google Chrome: ALT + shortcut