If you have an electronic certificate or cl@ve, please use it to access this service. You may also, exceptionally and as long as the COVID-19 containment measures are maintained, submit written documents, requests and communications through this service without electronically identifying yourself. Review the description of this service in “About this process”. In this case your written document will not be formalised on the Social Security Electronic Registry and may be required to prove your identity or verify the documentation and data submitted.
The authorised NETWORK must submit applications from the assigned companies, self-employed workers and domestic, via the NETWORK system, except for applications for deferrals to Social Security contributions or the submission of documentation relating to such applications which should be carried out exclusively via the Social Security electronic register, which can be accessed via the “Deferral in the payment of debts to Social Security” or “Answer requirements or submit documentation related to a document received from Social Security” services, respectively. Any other application submitted by an Authorised person via a channel other than the NETWORK System will not be processed.
This service enables you, either in your own name or on behalf of another person, to present written documents, applications and communications to the Social Security General Treasury for which there is no specific presentation service on the Social Security e-Office.
People who, either in their own name or on behalf of another person, wish to file written documents, applications and communications with the National Social Security Institute for which there is no specific filing service on the Social Security e-Office.
If you are logging in with a Username + Password (permanent Cl@ve), in order to guarantee a higher level of security, you will be sent a code via SMS to the mobile number that you provided at the time of registration. You must enter this code in order to sign the communication in the electronic register.
The province where you are filing indicates the Provincial Division of the National Social Security Institute to which you should address your documentation.
Your connection has a time limit. Therefore, if your session times out while filling in the application form you have to restart the session and complete the items pending.
Uncertified extraordinary service due to current state of emergency (Covid-19):
If you need to process an urgent and non-deferrable request, please fill in all the fields on the online form:
The total size of the documents to be attached must not exceed 10 Mb.
If you are using the digital certificate or cl@ve service, you will receive an “acknowledgment” in PDF format after the process has been completed. If you do not receive the confirmation message, or if you receive an error or failed sending message, you should resubmit the application at another time or use other channels.
In the case of using the service without a certificate, no receipt will be generated for your request or communication, nor will your request be entered into the Electronic Registry. This communication will reach the Provincial Directorate that you have selected and will be managed there according to the priority established. In this case, we may need to contact you to confirm your identity, verify the data and documentation submitted, or if additional documentation is required.
To access this service check you have the necessary technical requirements.