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Filing of other documents, applications, and communications (National Social Security Institute) < Go back

This service enables you, either in your own name or on behalf of another person, to file written documents, applications and communications with the National Social Security Institute for which there is no specific filing service on the Social Security e-Office.

About this procedure

 

Who it is for

People who, either in their own name or on behalf of another person, wish to file written documents, applications and communications with the National Social Security Institute  for which there is no specific filing service on the Social Security e-Office.

What you can do

  • Attach documentation addressed to the National Social Security Institute.

What you need to do it

  • Attach the documents that you wish to send.
  • If you are acting as a representative, you must attach the standardised representation form, which can be found in the accompanying documents section, or any legally valid document that is proof of the representation.

Please note

If you are logging in with a Username + Password (permanent Cl@ve), in order to guarantee a higher level of security, you will be sent a code via SMS to the mobile number that you provided at the time of registration. You must enter this code in order to sign the communication in the electronic register.

The province where you are filing indicates the Provincial Division of the National Social Security Institute to which you should address your documentation.

Your connection has a time limit. Therefore, if your session times out while filling in the application form you have to restart the session and complete the items pending.

The total size of the documents to be attached must not exceed 5 Mb.

Next steps

Once the procedure is processed, you will receive "proof of receipt" (zip) in the form of a receipt in PDF format and the signature of the server, guaranteeing that the transaction has been correctly processed.

If you do not receive the confirmation message, or if you receive an error or failed sending message, you should resubmit the application at another time or use other channels.

To access this service check you have the necessary technical requirements.

Access the Service

Attached documentation
Attached documentation
document name Publication date
Standard representation form (PDF, 1441 Kb) 03/08/2018
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