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Actions
Benefits
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Application for benefit certificate (as a representative)
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
This service allows you to request, in the name of another person and through the electronic register, a certificate of the benefits received from Social Security or, of not having received any pension from Social Security, as applicable.
- Electronic
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Birth and Care of a Minor (as a representative)
Company certificates for start of mandatory and/or voluntary leave for the birth and care of a minor benefit can only be sent from the day leave starts. Otherwise, it may not be certified
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
PasswordUsername +
Password (Cl@ve
permanente) - Cl@ve
- No
certificate - Via SMS
You can use this service to apply via the Electronic Register for Birth and Care of a Minor benefit, to enjoy the applicable work leave period for birth, adoption, custody for adoption, and permanent fostering or temporary fostering for a period over one year.
- Electronic
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Communication of death of a benefit recipient
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
This service enables you to report the death of a recipient of Social Security benefits through the electronic register.
- Electronic
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Filing of other documents, applications, and communications (National Social Security Institute)
Exceptionally, and as long as the current containment measures are maintained, you may submit urgent and non-deferrable written documents, requests and communications via this service without electronically identifying yourself, if you do not have the means to do so. MVI applications will not be accepted through this service. From Monday 15 you can file these applications using the specific service for the Minimum Vital Income.
Please note that, in this mode of submission, your document or application will not be formalised in the Social Security Electronic Register. Data will be confirmed on screen and you will receive a copy of what is sent to the Provincial Address you select by email. We may also need to contact you to confirm your identity, verify the data and documentation submitted, or if additional documentation is required
To send applications, you can obtain the forms in the application forms and templates section. If you need to send any communication regarding your pension, you can obtain and fill in the forms in the pensioner communications section.
We remind you of the need to make responsible use of this channel to ensure the delivery of an adequate and effective service.
To access this service check you have the necessary technical requirements.
Direct access to procedures
This service enables you, either in your own name or on behalf of another person, to present written documents, applications and communications to the National Social Security Institute for which there is no specific presentation service on the Social Security e-Office. Minimum Vital Income applications will not be accepted through this service.
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Provisional Replacement Certificate (CPS) Application (for representatives)
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
This service enables you to request, on behalf of another person and through the electronic register, a Provisional Replacement Certificate (CPS) for the European Health Insurance Card (EHIC), both for the holder of healthcare entitlements and their beneficiaries
- Electronic
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State death and survival (as a representative)
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
PasswordUsername +
Password (Cl@ve
permanente) - Cl@ve
- No
certificate - Via SMS
You can use this service to apply via the Electronic Registry for state benefits for a widow/widower's pension, orphanhood pension and death grants on behalf of another person.
- Electronic
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State retirement (as a representative)
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
PasswordUsername +
Password (Cl@ve
permanente) - Cl@ve
- No
certificate - Via SMS
You can use this service to apply via the Electronic Register for the state retirement pension, on behalf of another person.
- Electronic
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What is the status of my benefit? (as a representative)
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can consult the processing status of the benefit applied for in the name of another person and monitor the process phases from the date of submitting the application until its resolution.
- Electronic
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RED System/Direct Settlement System
Social Security Website
Card payment of debts
Social Security Enquiries Mailbox
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