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Benefits

  • Application for benefit certificate (as a representative)

    To access this service check you have the necessary technical requirements.

    Direct access to procedures

    This service allows you to request, in the name of another person and through the electronic register, a certificate of the benefits received from Social Security or, of not having received any pension from Social Security, as applicable.

    More information

  • Birth and Care of a Minor (as a representative)
    Cerrar

    Company certificates for start of mandatory and/or voluntary leave  for the birth and care of a minor benefit can only be sent from the day leave starts. Otherwise, it may not be certified


    To access this service check you have the necessary technical requirements.

    Direct access to procedures

    You can use this service to apply via the Electronic Register for Birth and Care of a Minor benefit, to enjoy the applicable work leave period for birth, adoption, custody for adoption, and permanent fostering or temporary fostering for a period over one year.

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  • Communication of death of a benefit recipient

    To access this service check you have the necessary technical requirements.

    Direct access to procedures

    This service enables you to report the death of a recipient of Social Security benefits through the electronic register.

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  • Filing of other documents, applications, and communications (National Social Security Institute)
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    IMPORTANT WARNING:

    If you have an electronic certificate or Cl@ve, please use it to access this service. You can also use this service through a representative, a person you trust, who has a digital certificate or Cl@ve. In both cases, the service will provide proof of your document submission and registration.

    If you are a professional, or are otherwise obliged to use electronic means, acting on behalf of an interested party you must use the e-Office service for the procedure you wish to complete by accessing with your electronic certificate or cl@ve. Requests submitted through this service, or with no cl@ve or certificate, will not be processed.

    Exceptional COVID19 measures:

    To help you use the service, you can refer to this informative video

    Exceptionally, and as long as the current containment measures are maintained, you may submit urgent and non-deferrable written documents, requests and communications via this service without electronically identifying yourself, if you do not have the means to do so.

    Please note that, in this mode of submission, your document or application will not be formalised in the Social Security Electronic Register. Data will be confirmed on screen and you will receive a copy of what is sent to the Provincial Address you select by email. We may also need to contact you to confirm your identity, verify the data and documentation submitted, or if additional documentation is required

    In order to avoid harm to citizens during the current state of emergency the deadlines for processing procedures relating to Social Security benefits have been suspended.

    To send applications, you can obtain the forms in  the application forms and templates section. If you need to send any communication regarding your pension, you can obtain and fill in the forms in the pensioner communications section.

    We remind you of the need to make responsible use of this channel to ensure the delivery of an adequate and effective service.


    To access this service check you have the necessary technical requirements.

    Direct access to procedures

    This service enables you, either in your own name or on behalf of another person, to present written documents, applications and communications to the National Social Security Institute for which there is no specific presentation service on the Social Security e-Office.

    More information

  • Provisional Replacement Certificate (CPS) Application (for representatives)

    To access this service check you have the necessary technical requirements.

    Direct access to procedures

    This service enables you to request, on behalf of another person and through the electronic register, a Provisional Replacement Certificate (CPS) for the European Health Insurance Card (EHIC), both for the holder of healthcare entitlements and their beneficiaries

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  • State death and survival (as a representative)

    To access this service check you have the necessary technical requirements.

    Direct access to procedures

    You can use this service to apply via the Electronic Registry for state benefits for a widow/widower's pension, orphanhood pension and death grants on behalf of another person.

    More information

  • State retirement (as a representative)

    To access this service check you have the necessary technical requirements.

    Direct access to procedures

    You can use this service to apply via the Electronic Register for the state retirement pension, on behalf of another person.

    More information

  • What is the status of my benefit? (as a representative)

    To access this service check you have the necessary technical requirements.

    Direct access to procedures

    Through this service you can consult the processing status of the benefit applied for in the name of another person and monitor the process phases from the date of submitting the application until its resolution.

    More information



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