You can use this service to apply via the Electronic Register for benefits for family members
For all citizens.
If you are logging in with a Username + Password (permanent Cl@ve), in order to guarantee a higher level of security, you will be sent an SMS to the mobile number that you provided at the time of registration. You will need to enter the code sent in the SMS in the login section.
The total size of the documents to be attached must not exceed 5 Mb.
The application form was initially designed to be submitted in paper at the Regional INSS Office, and there are references that do not correspond to the online service.
If you are acting as a representative, you must attach the standardised representation form, which can be found in the accompanying documents section, or any legally valid document that is proof of the representation.
The processing province is the one you will submit your application to. The remarks section should only be filled out when an application form is not attached.
Please be aware that your connection has a time limit. Therefore, if your session times out while filling in the application form you will have to restart the session and complete any items pending.
Once you have completed the procedure you will receive "proof of receipt" (zip) comprising the application receipt in PDF format and the server signature that ensures the transaction was processed correctly.
If you do not receive the confirmation message, or if you receive an error or failed transmission message, you should resubmit the application at another time or use other channels.
The INSS will send the resolution of the application to the interested party's address.
Consult the processing status of the application through the service What is the status of my benefit?
To access this service check you have the necessary technical requirements.
|document name||Publication date|
|Widow/Widower's, Orphanhood and Family member's pensions (PDF, 4666 Kb)||21/12/2018|
|Standard representation form (PDF, 1441 Kb)||03/08/2018|
|Certificate of wages for professional contingencies (3AT23) (PDF, 2458 Kb)||03/06/2019|