You can use this service to apply for entitlement to medical assistance, both for the holder and for their beneficiaries over three months old.
For all citizens.
If you are logging in with a Username + Password (permanent Cl@ve), in order to guarantee a higher level of security, you will be sent an SMS to the mobile number that you provided at the time of registration. You will need to enter the code sent in the SMS in the login section.
The application was initially designed to be submitted on paper at the Provincial Directorate of the INSS, and therefore you will find references that are not applicable to electronic submission.
If you are acting as a representative, you must attach the standardised representation form, which can be found in the accompanying documents section, or any legally valid document that is proof of the representation.
The processing province is the one you should address your application to. The remarks should only be completed when an application form is not attached.
The session is time-limited, and if it times out while you are completing the application, you will have to log in again and complete any items pending.
The total size of the documents to be attached must not exceed 10 Mb.
Once the process has been completed, you will receive “proof of receipt” (zip) with the application receipt in PDF format and the signature of the server that guarantees the transaction was completed correctly.
2056652220022020If you do not receive the confirmation message, or if you receive an error or failed sending message, you should resubmit the application at another time or use other channels.
The INSS will send the resolution to the interested party's address.
To access this service check you have the necessary technical requirements.
|document name||Publication date|
|Application for granting entitlement to health care (PDF, 3676 Kb)||26/04/2019|
|Standard representation form (PDF, 1441 Kb)||03/08/2018|