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Paying Social Security debts by card < Go back

This service allows you to use a debit or credit card to pay all debts to the Social Security for voluntary payment not made within the required period, debts of enforced payment and debts that have been the subject of debt claims.

About this procedure

Who it is for

Debtors to the Social Security, whether citizens or employers.

What you can do

Using this service you can pay the following types of debt with a credit or debit card:

  • Debt settlements,
  • Debt claim,
  • Settlement report,
  • Enforcement order,
  • Enforcement proceeding,
  • The amount of payments that may not be deferred regarding postponement cases, and also amounts for at least one third of the deferrable debt for postponements under 90,000 euros that are exempt from providing a guarantee pursuant to Article 33.4.b) of the General Social Security Collection Regulation.
  • Instalments of returned undue benefit payments.

On completing payment, you will receive a receipt that will have the same effect as if payment had been made at the Social Security Treasury General.

Using this service is free, with no added commission or charge.

What do I need to do this?

  • Have the debt document or payment document at hand. You must indicate the reference or case number  and the account number indicated on the document.
  • A credit or debit card and its relevant security details (PIN, etc..).

Please note

  • You must make sure you go to the correct payment address "https://mediospago.bbvaglobalnet.com:444/", to ensure secure access to this service.
  • Requirements for payment: the following details must be entered correctly:
    • Surname(s) and first name of the debtor or registered name of the debtor company.
    • NIF/NIE of the debtor.
    • Case reference number.
    • Account number/IBAN: this must include all the digits of the account stated on the debt or payment document. You must subsequently check that the details on screen match those on the debt or payment document.
    When you have entered all the mandatory details for payment, as well as the amount, click on the "Complete payment" button at the bottom on the screen.
    In order to guarantee a secure transaction, you must enter the details required by the card issuing entity (password sent by SMS to the holder's mobile device, holder's PIN+NIF, CIP or PIN number provided by the financial entity that issued the card)"
  • Proof of payment: after completing the payment operation you will see a receipt for the transaction completed on the screen; this will be your proof of payment. Do not forget to print it or save it as a PDF file.
    The proof of payment will take effect for those responsible for the payment as if the deposit had been made in the Social Security Treasury General using any other method of payment, and consequently, they will be released from responsibilities towards it, on the date the money enters the restricted account of the Social Security Treasury General for the amounts stated in the proof of payment. The debtor who was issued the proof of payment may request certification accrediting the payment made from the TGSS, which is obliged to issue it.
    The issued proof of payment will include the following information:
    • Payment account/IBAN: number of the account into which the payment has been made.
    • Surname(s) and first name of the debtor or registered name of the debtor company.
    • NIF / NIE of the debtor.
    • Reference or case number.
    • Transaction ID. Unique numerical code that identifies each of the payment transactions carried out and can be used to track and monitor said transactions.
    • Amount: this is the sum of the payment made using a debit or credit card.
    • Date and time: day of the payment transaction including the hour, minute and second.
    • Result of the transaction: when the transaction has been completed successfully, the following will appear on the proof of payment: "The payment has been made successfully".
    Effect of payment: Payments made using a debit or credit card shall be considered to have been made on the date on which the funds enter the restricted account of the Social Security Treasury General to which the payment is made. Generally between 24 and 48 hours after the correct completion of the transaction at the connection terminal.
    If for any reason payment with a debit or credit card is completed after 48 hours, payment will be understood  as completed on the date the payment enters the restricted account of the Social Security Treasury General to which payment is made.

To access this service check you have the necessary technical requirements.

Access the Service

  • Digital
    Certificate
  • Username +
    Password
    Username +
    Password (Cl@ve
    permanente)
  • Cl@ve
  • No
    certificate
  • Via SMS
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