Through this service you can apply online for orphanhood benefits covered by Community Regulations or a Bilateral Agreement.
If you are logging in with a Username + Password (permanent Cl@ve), in order to guarantee a higher level of security, you will be sent an SMS to the mobile number that you provided at the time of registration. You will need to enter the code sent in the SMS in the login section.
The total size of the documents to be attached must not exceed 5 Mb.
The application form was initially designed to be submitted in paper at the Regional INSS Office, so there are references that do not correspond to the online service.
If you are acting as a representative, you must attach the standardised representation form, which can be found in the accompanying documents section, or any legally valid document that is proof of the representation.
The processing province is the one to which you wish to submit your application. The remarks section should only be completed when an application form is not attached.
Please note that there is a time limit on the online session and if this expires while you are completing the form, you will have to start a new session and complete any parts of the form that were not yet completed.
Once the procedure is processed, you will receive "proof of receipt" (zip) in the form of an application receipt PDF and the signature of the server which ensures that the transaction has been correctly processed.
If you do not receive the confirmation message or you receive an error or transmission failure message, you must submit the documentation at another time or through other channels.
The National Social Security Institute will post the application resolution to the address of the interested party.
To access this service check you have the necessary technical requirements.