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Pensions
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Application for benefit certificate (as a representative)
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
This service allows you to request, in the name of another person and through the electronic register, a certificate of the benefits received from Social Security or, of not having received any pension from Social Security, as applicable.
- Electronic
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Application for benefits due and not received as a result of death
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
You can use this service to apply, via the Electronic Register, for monthly pension payments due but not received as a result of the death of the pension holder.
- Electronic
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Application for review of permanent disability
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can apply, via Electronic Register, for a review of your permanent disability pension.
- Electronic
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Application for the Correction of the Personal Details of Pensioners or their Legal Representatives
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can request, via Electronic Register, to correct identification data.
- Electronic
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Application for the allocation of retirement age reduction coefficients for workers in inactive mining sector companies
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
PasswordUsername +
Password (Cl@ve
permanente) - Cl@ve
- No
certificate - Via SMS
This service allows you to apply for the allocation of retirement age reduction coefficients to workers who have worked in occupational categories or jobs that were arduous, dangerous or unhealthy in companies that used to be in the mining sector, when said companies are not registered with Social Security.
- Electronic
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Application to continue receiving the widowhood pension when entering into a new marriage
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can report, via Electronic Register, the new marriage for the purpose of maintaining the widow/widower's pension.
- Electronic
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Application to increase the widowhood pension percentage (Declaration of income)
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can apply, via Electronic Register, for an increase in the percentage of your widow/widower's pension.
- Electronic
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Application to increase total permanent disability at 55 years of age
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can request, via Electronic Register, an increase of 20% of the percentage applicable to the base rate when reaching the age of 55.
- Electronic
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Application to review most recent revaluation and lump sum payment
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can apply, via Electronic Register, for a review of your previous revaluation and lump sum.
- Electronic
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Certificates of benefits
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can obtain certain certificates or reports relating to benefits received or, where appropriate, confirming the non-receipt of benefits included in the Register of Public Social Services.
- Electronic
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Benefit for family members
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
You can use this service to apply via the Electronic Register for benefits for family members
- Electronic
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Benefit for family members. Community Regulations and Bilateral Agreements
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
This service enables you to apply for a family member benefit, included within the scope of EU Regulations or a Bilateral Agreement, via the Electronic Register.
- Electronic
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Certificate of IRPF withholdings and payments
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can obtain a certificate detailing the amount of Social Security benefits received, paid by the INSS and the ISM, and the withholdings made for Income Tax (IRPF), over the previous year. All forms of access available will redirect you to Your Social Security Portal for authentication.
- Electronic
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Certificate of pension revaluation
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can obtain a certificate of revaluation for a pension from the current year. All forms of access available will redirect you to Your Social Security Portal for authentication.
- Electronic
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Changing (pensioner's) bank details and address
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can apply to change the bank details for receiving the pension or the address of the pension holder.
- Electronic
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Communicating details of spouse for pensioners
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can communicate the details of the spouse of the pensioner.
- Electronic
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Communication of death of a benefit recipient
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
This service enables you to report the death of a recipient of Social Security benefits through the electronic register.
- Electronic
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Data communication for the purposes of Income Tax (IRPF)
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can communicate details for the purposes of IRPF.
- Electronic
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Death and survival in national territory: Online application for national widow/widower’s pension, orphanhood pension and death grant (as a representative)
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
PasswordUsername +
Password (Cl@ve
permanente) - Cl@ve
- No
certificate - Via SMS
You can use this service to apply via the Electronic Registry for state benefits for a widow/widower's pension, orphanhood pension and death grants on behalf of another person.
- Electronic
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Death and survival in national territory: Online application form for national widow/widower's pension, orphanhood pension and death grant
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
You can use this service to apply via the Electronic Registry for state benefits for a widow/widower's pension, orphanhood pension and death grants. Any links to the service will be redirected to the portal Your Social Security for authentication.
- Electronic
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Declaration of income for orphan's pension and family member's pension recipients
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can complete the income declaration for holders of orphan's and family members' pensions for the purposes of gaining entitlement to receive the over-18 benefit.
- Electronic
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Filing of other documents, applications, and communications (National Social Security Institute)
IMPORTANT WARNING:
If you have an electronic certificate or Cl@ve, please use it to access this service. You can also use this service through a representative, a person you trust, who has a digital certificate or Cl@ve. In both cases, the service will provide proof of your document submission and registration.
If you are a professional, or are otherwise obliged to use electronic means, acting on behalf of an interested party you must use the e-Office service for the procedure you wish to complete by accessing with your electronic certificate or cl@ve. Requests submitted through this service, or with no cl@ve or certificate, will not be processed.
Exceptional COVID19 measures:
To help you use the service, you can refer to this informative video
Exceptionally, and as long as the current containment measures are maintained, you may submit urgent and non-deferrable written documents, requests and communications via this service without electronically identifying yourself, if you do not have the means to do so. MVI applications will not be accepted through this service. From Monday 15 you can file these applications using the specific service for the Minimum Vital Income.
Please note that, in this mode of submission, your document or application will not be formalised in the Social Security Electronic Register. Data will be confirmed on screen and you will receive a copy of what is sent to the Provincial Address you select by email. We may also need to contact you to confirm your identity, verify the data and documentation submitted, or if additional documentation is required
To send applications, you can obtain the forms in the application forms and templates section. If you need to send any communication regarding your pension, you can obtain and fill in the forms in the pensioner communications section.
We remind you of the need to make responsible use of this channel to ensure the delivery of an adequate and effective service.
To access this service check you have the necessary technical requirements.
Direct access to procedures
This service enables you, either in your own name or on behalf of another person, to present written documents, applications and communications to the National Social Security Institute for which there is no specific presentation service on the Social Security e-Office. Minimum Vital Income applications will not be accepted through this service.
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Income declaration for the purposes of the minimum supplement
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can complete the declaration of income of the holder of a pension and, where applicable, their spouse, for the purposes of gaining entitlement to minimum supplements.
- Electronic
-
Orphanhood pension. Community Regulations and Bilateral Agreements
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can apply online for orphanhood benefits covered by Community Regulations or a Bilateral Agreement.
- Electronic
-
Permanent disability benefit
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can apply for the permanent disability pension online.
- Electronic
-
Permanent disability benefit. Community Regulations and Bilateral Agreements
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
This service enables you to apply for permanent disability benefits, included within the scope of EU Regulations or a Bilateral Agreement, via the Electronic Register.
- Electronic
-
Reporting start/end of work for pensioners
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can report the start or end of a work activity.
- Electronic
-
Request for minimum supplements for dependants and income declaration
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can complete, via the Electronic Register, the declaration of income of the pension holder and their family dependents for the purposes of the minimum supplement for family members.
- Electronic
-
Request for reinstatement of benefits
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can request, via Electronic Register, a reinstatement of the pension, provided there is no cause of incompatibility that had previously prevented you from receiving it.
- Electronic
-
Request to increase or end the application of voluntary type retentions as regards IRPF
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can request, via the Electronic Register, the application of the voluntary rate for the purposes of IRPF withholding.
- Electronic
-
Request to transfer pensions to another province
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can request, via the Electronic Register, the transfer of pensions to another regional office of the National Social Security Institute.
- Electronic
-
Retirement Calculator
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
This service enables you to simulate at what age you can retire and the approximate amount. It can simulate future situations considering the data and contributions made to date. Any available accesses will be directed to the Your Social Security portal for their authentication.
- Electronic
-
State Retirement
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
You can use this service to apply via the Electronic Register for the state retirement pension. Any links to the service will be redirected to the portal Your Social Security for authentication.
- Electronic
-
State Retirement (as a representative)
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
PasswordUsername +
Password (Cl@ve
permanente) - Cl@ve
- No
certificate - Via SMS
You can use this service to apply via the Electronic Register for the state retirement pension, on behalf of another person.
- Electronic
-
What is happening with my benefit?
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can consult the processing status of the benefit applied for and monitor the process phases from the date of submitting the application until its resolution. All forms of access available will redirect you to Your Social Security Portal for authentication.
- Electronic
-
What is happening with my benefit? (as a representative)
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
PasswordUsername +
Password (Cl@ve
permanente) - Cl@ve
- No
certificate - Via SMS
Through this service you can consult the processing status of the benefit applied for in the name of another person and monitor the process phases from the date of submitting the application until its resolution.
- Electronic
-
Widowhood pension. Community Regulations and Bilateral Agreements
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can apply online for widowhood benefits covered by EU Regulations or a Bilateral Agreement.
- Electronic
-
Reports on pensions and benefits received
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
This service allows you to obtain a single document containing reports on the pensions received (summary, itemised amount, no amounts, IRPF and revaluation) or, where appropriate, stopped or suspended pensions, the negative report of the pensioner or for the beneficiaries of reductions.
- Electronic
-
Retirement Calculator for authorised persons
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
This service allows you to perform a retirement simulation on behalf of another person, with previous authorisation from said person.
- Electronic
-
eSTADISS: Pension statistics
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
PasswordUsername +
Password (Cl@ve
permanente) - Cl@ve
- No
certificate - Via SMS
With this service, you can consult statistical data regarding Social Security System records on contributory pensions and family benefits paid on a periodic basis.
- Electronic
-
Retirement Pension. Community Regulations and Bilateral Agreements
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
This service enables you to apply for retirement benefits, included within the scope of EU Regulations or a Bilateral Agreement, via the Electronic Register.
- Electronic
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