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Data changes
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Application for benefits due and not received as a result of death.
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
You can use this service to apply, via the Electronic Register, for monthly pension payments due but not received as a result of the death of the pension holder.
- Electronic
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Application for review of permanent disability.
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can apply, via Electronic Register, for a review of your permanent disability pension.
- Electronic
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Application for the Correction of the Personal Details of Pensioners or their Legal Representatives
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can request, via Electronic Register, to correct identification data.
- Electronic
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Application to continue receiving the widowhood pension when entering into a new marriage.
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can report, via Electronic Register, the new marriage for the purpose of maintaining the widow/widower's pension.
- Electronic
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Application to increase the widowhood pension percentage (Declaration of income)
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can apply, via Electronic Register, for an increase in the percentage of your widow/widower's pension.
- Electronic
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Application to increase total permanent disability at 55 years of age
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can request, via Electronic Register, an increase of 20% of the percentage applicable to the base rate when reaching the age of 55.
- Electronic
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Application to review most recent revaluation and lump sum payment.
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can apply, via Electronic Register, for a review of your previous revaluation and lump sum.
- Electronic
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Changing (the pensioner's) bank details and address
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can apply, via the Electronic Register, to change the bank details for receiving the pension or the address of the pension holder.
- Electronic
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Communicating details of spouse for pensioners
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can report details of the pensioner’s spouse via Electronic Register.
- Electronic
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Communication of death of a benefit recipient
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
This service enables you to report the death of a recipient of Social Security benefits through the electronic register.
- Electronic
-
Data communication for the purposes of Income Tax (IRPF)
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can report details for the purposes of IRPF, via Electronic Register.
- Electronic
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Declaration of income for orphan's pension and family member's pension recipients
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can complete, via the Electronic Register, the income declaration for holders of orphan's and family members' pensions for the purposes of gaining entitlement to receive the over-18 benefit.
- Electronic
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Filing of other documents, applications, and communications (National Social Security Institute)
IMPORTANT WARNING:
If you have an electronic certificate or Cl@ve, please use it to access this service. You can also use this service through a representative, a person you trust, who has a digital certificate or Cl@ve. In both cases, the service will provide proof of your document submission and registration.
If you are a professional, or are otherwise obliged to use electronic means, acting on behalf of an interested party you must use the e-Office service for the procedure you wish to complete by accessing with your electronic certificate or cl@ve. Requests submitted through this service, or with no cl@ve or certificate, will not be processed.
Exceptional COVID19 measures:
To help you use the service, you can refer to this informative video
Exceptionally, and as long as the current containment measures are maintained, you may submit urgent and non-deferrable written documents, requests and communications via this service without electronically identifying yourself, if you do not have the means to do so. MVI applications will not be accepted through this service. From Monday 15 you can file these applications using the specific service for the Minimum Vital Income.
Please note that, in this mode of submission, your document or application will not be formalised in the Social Security Electronic Register. Data will be confirmed on screen and you will receive a copy of what is sent to the Provincial Address you select by email. We may also need to contact you to confirm your identity, verify the data and documentation submitted, or if additional documentation is required
To send applications, you can obtain the forms in the application forms and templates section. If you need to send any communication regarding your pension, you can obtain and fill in the forms in the pensioner communications section.
We remind you of the need to make responsible use of this channel to ensure the delivery of an adequate and effective service.
To access this service check you have the necessary technical requirements.
Direct access to procedures
This service enables you, either in your own name or on behalf of another person, to present written documents, applications and communications to the National Social Security Institute for which there is no specific presentation service on the Social Security e-Office. Minimum Vital Income applications will not be accepted through this service.
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Income declaration for the purposes of the minimum supplement
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can complete, via the Electronic Register, the declaration of income of the holder of a pension and, where applicable, their spouse, for the purposes of gaining entitlement to minimum supplements.
- Electronic
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Personal declaration of dependent children of an applicant for temporary disability benefits
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
This service allows workers to declare their dependent children, via the Electronic Register, for the processing of temporary disability paid directly by the INSS.
- Electronic
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Reporting start/end of work for pensioners
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can report the start or end of a work activity via the Electronic Register.
- Electronic
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Request for minimum supplements for dependants and income declaration
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can complete, via the Electronic Register, the declaration of income of the pension holder and their family dependents for the purposes of the minimum supplement for family members.
- Electronic
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Request for reinstatement of benefits.
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can request, via Electronic Register, a reinstatement of the pension, provided there is no cause of incompatibility that had previously prevented you from receiving it.
- Electronic
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Request to increase or end the application of voluntary type retentions as regards IRPF
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can request, via the Electronic Register, the application of the voluntary rate for the purposes of IRPF withholding.
- Electronic
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Request to transfer pensions to another province
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can request, via the Electronic Register, the transfer of pensions to another regional office of the National Social Security Institute.
- Electronic
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