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Catastrophic Event Moratorium and Exemption
Service temporarily interrupted. If you need to apply for a deferment you can access Deferment of the payment of Social Security debts
COVID19. The RED Authorised person must submit the requests for moratorium and exemption from Social Security contributions of the companies and self-employed workers assigned to them through the RED System. Requests made through other channels will not be effective.
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Using this service you can apply, via the Electronic Register, for a moratorium, deferment or exemption from making payments, established as a temporary remedy for the loss or damages caused by an exceptional circumstance that affects certain sectors of activity in a geographical area.
- Electronic
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Report on being up-to-date on all Social Security contributions
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Using this service, individuals who have a Social Security affiliation number (NAF) will be able to obtain and/or consult online a certificate including all the information concerning the existence of a debt with Social Security or lack thereof, regardless of the Scheme they belong to.
- Electronic
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Consult pending settlements and obtain the payment document
New for self-employed workers:
Possibility of obtaining fee payment document out of term with a 10% surcharge the month following the end of the regulatory time period.
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
This service enables you to view and consult all debts or settlements pending payment with Social Security, and to obtain a payment document with the account number of the financial institution to which the payment should be made.
- Electronic
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Deferment of the payment of Social Security debts
COVID-19. Applications for deferral of Social Security contributions for self-employed workers and companies assigned to the authorised NETWORK must only be submitted via this service.
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
This service allows you to request, via the Electronic Register, a deferment of the payments or debts owed to Social Security.
- Electronic
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Payment of debts by credit card
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
PasswordUsername +
Password (Cl@ve
permanente) - Cl@ve
- No
certificate - Via SMS
This service allows you to use a debit or credit card to pay all debts to the Social Security for voluntary payment not made within the required period, debts of enforced payment and debts that have been the subject of debt claims.
- Electronic
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Refund of payments of special schemes and systems
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you may request the undue payment return corresponding to the Scheme in which you are affiliated, and check the status of your undue payment application.
- Electronic
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Report on being up-to-date on all Social Security obligations
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
This service allows you to view online, obtain and/or print a report of whether or not you have a debt to Social Security.
- Electronic
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Return of undue payments under the General Scheme and Similar
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you may request, via the Electronic Register, the full or partial refund of the payments made by error in the terms and scenarios set out in the regulations of the General Scheme and Similar.
- Electronic
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Instalment plan for the return of unduly received benefits
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
This service allows to request, by Electronic Register, an instalment plan for the return of unduly received benefits.
- Electronic
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Report of being up to date with Social Security obligations by postal mail.
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
PasswordUsername +
Password (Cl@ve
permanente) - Cl@ve
- No
certificate - Via SMS
You can use this service to obtain a report on whether or not you have any debts with Social Security, which will be sent by postal mail.
- Electronic
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Follow-up consultation of the file on the objection already initiated before the TGSS.
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service you can consult the procedures involved in an appeal and the documentation relating to the appeal, with the exception of the resolution document.
- Electronic
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Adding documentation to a dispute already initiated with the TGSS
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
This service allows you to provide documentation or answer requests for a dispute filed with the TGSS that has already been initiated.
- Electronic
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Appeals to the Social Security General Treasury.
To access this service check you have the necessary technical requirements.
Direct access to procedures
- Electronic
certificate - Username +
Password - Cl@ve
- No
certificate - Via SMS
Through this service, via Electronic Register, you can download different electronic forms for the administrative appeals you can lodge against decisions issued by the Social Security General Treasury.
- Electronic
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